Hi, dear friend, thank you for your feedback. We checked the delivery logistics track as soon as possible. It shows that the package has been signed for by your freight forwarder at 2024-12-03 17:49:10. We have packed and delivered it to your freight forwarder according to your requirements. You need to contact your freight forwarder about the loss of the package. We will actively cooperate with you. I have sent you the package photos and logistics bills. Please check them! I hope you can modify your negative comments about us. Thank you very much.

Thank you for your recognition of our products and services. We will continue to work hard and look forward to our next cooperation